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COVID-19 Information and Updates

We provide assistance that you can access for free, including:

Employee Assistance Program 800-252-4555.

Or Please contact our Success Coaches

John McCarthy: 518-344-8905, This email address is being protected from spambots. You need JavaScript enabled to view it.

Danielle Williams: 518-709-8575This email address is being protected from spambots. You need JavaScript enabled to view it.

Here is the Safety Plans for our Day Habilitation Programs. The Programs opened on August 10th. We will provider further updates to participants as we progress.

Safety plan for CIP and Riverside Reopening

Safety plan for Brunswick Center Reopening

November 12, 2020 Update

 A quick update on how the ARC has updated our policies to be in line with the State of New York's Travel Advisory.

May 27, 2020 Update from Don Mullin, CEO

Hello, everyone, first of all, I want to thank you for all your assistance and patience over the last two and a half months as together we faced the challenges of Coronavirus.  I wish I could be announcing things are done, but unfortunately, we will remain in this PAUSE for a while longer. 

We do have a few more items we wanted to report. You soon you will receive communication regarding the Vacation Policy please look out for this communication and realize we are working in unprecedented times. Many things are out of our control.  However, we still feel vacations and time off are an important component of your well being, and this document will have updated information on that policy.

We ask you to remain diligent during these times as the region begins to open up note some of the folks we support do have medical conditions and are vulnerable to the virus. 

Please go to our website www.renarc.org under the Coronavirus tab; see Link to Instructional videos; there are some important training videos you need to watch, particularly the newer ones located about halfway down the page on handwashing and cleaning properly.  The importance of these is to keep you, your coworkers, and the individuals we support safe. 

Please follow these Six Rules

  • Washing your hands – often
  • Keeping your hands away from your face
  • Practice Social Distancing
  • Clean – often especially shared surfaces/bathrooms
  • Practice  NY on Pause (Thru June 7th)
  • Monitoring your health and be intentional in managing your potential exposure. A large crowd is still not the safest option, nor is close contact with others without your mask or other precautions.


Thank you for your help.  We will make it through this and again thank you.

April 8th, 2020

Please take a moment and read this very important message.

As we have heard by many government leaders and medical professionals that the next two weeks are crucial in our fight against COVID 19. In addition, we have seen an increase in positive cases in the surrounding areas and we continue to work to keep the people we support and our staff safe.

It is a difficult balance as we strive to maintain supports to the people we collectively serve while at the same time supporting our staff in these challenging times.

Therefore, we are respectfully asking all employees to reduce your community access to the bare essentials over the next couple of  weeks. When you are out please practice social distance and proper universal precautions. Wash your hands often and monitor yourself for symptoms. However, understand that you might still be able to carry the virus to others and not show any symptoms thus the importance of following the social distance guidance when out in the community and when in certain work settings.

We value your rights and freedom but over the next few weeks we need the cooperation of all of us to keep everyone safe.

In an attempt to keep everyone in The Arc community (including the people we support and our employees) safe, we are asking that ALL Arc employees comply with The Governor’s Executive Order of “New York State on Pause” through April 29.

Any employee who knowingly violates the Governor’s order may be asked to not to report to work for up to 14 days.  Employees may not be allowed to use paid time off in such circumstances.   It is our hope that everyone heeds the Governor’s order and does their part to keep our community safe.

We can do this together!

March 20, 2020

We are trying to keep the community calm during this very stressful and uncertain time. Our staff has been excellent. We will make it through this challenging time, and I continue to be thankful for the great leaders we have at all levels of the organization. 

There is no playbook and many points we need to change our practices or perhaps our decision from the hour before because of changing circumstances. 

We are being told many things and we are trying to balance various tensions. We have to place temporary restrictions on certain things.

Click below about restrictions placed on Residential Visitors.


March 17, 2020

Dear The Arc of Rensselaer County families,

In an effort to minimize the spread of COVID-19 (coronavirus), The Office for People With Developmental Disabilities (OPWDD) has directed all providers to temporarily suspend operations of site-based day programs beginning today, March 17, at 5 p.m. At The Arc of Rensselaer County, these closures include Brunswick Center Services, Community Inclusion Project, and Riverside Community Supports. 

There are no confirmed cases of COVID-19 in any of our programs at this time.  We continue to monitor all guidance from local, state, and federal agencies and will stay in close communication with you about our response as the situation develops. 

We realize the impact suspension of our day programs has on the people we support,  our families, and staff; however, it is critical we take action to limit the spread of illness. We appreciate your understanding as we work together to ensure the health and safety of our community.

We are making every effort to minimize the disruption of services and the emotional impact of evolving restrictions for the people we serve under unprecedented circumstances.  You will be receiving phone calls from Program Staff and Managers, keeping you advised of the situation.

The Arc of Rensselaer County continues to emphasize best practices for infection control at all our sites.  We are actively working with The Arc New York, OPWDD, and state and local health departments to develop response plans and procedures that prioritize the health and safety of our families, individuals and staff, while minimizing disruption of essential services.

All of us at The Arc of Rensselaer County remains committed to serving our families in these challenging times. If you have concerns about meeting the immediate support needs of your loved one, please reach out to your Program Contact  and we will work to identify alternative solutions.

We thank you for your continued patience and partnership.


Donald J. Mullin

Chief Executive Officer 

March 11, 2020

To The Arc of Rensselaer County’s Workforce,

We know some of you may be concerned about the spread of COVID-19 (the new coronavirus) and how it may impact us here at The Arc of Rensselaer County. Ensuring the people we support are safe and healthy is our greatest concern.  We do not currently have any confirmed cases of COVID-19 at the Chapter. To help reduce the transmission of communicable diseases in our programs, we are implementing recommendations from The Centers for Disease Control and Prevention (CDC). However, we need your help to support this goal.

In order to make sure that the people we support and our dedicated staff remain safe and protected from exposure, the Office for People with Developmental Disabilities (OPWDD) is requiring providers to ask three screening questions of all visitors to our programs at this time. The screening consists of three questions that all visitors will be required to answer prior to visiting any of our programs. They include:

  1. Have you traveled to a country within the last 14 days for which the CDC has issued a Level 2 or 3 travel designation?;
  2. To your knowledge, have you had contact with any Persons Under Investigation (PUIs) for COVID-19 within the last 14 days, OR with anyone known to have COVID-19?; and
  3. Do you have any symptoms of a respiratory infection (e.g., cough, accompanied by fever of a 100.4 or greater, or shortness of breath/ respiratory issues)?

As a staff member, you should also ensure you are answering these questions for yourself and to contact your supervisor if your answer to any of these questions becomes a “YES”.   If you are displaying a fever of 100.4 with any of the associated symptoms identified in number 3, we ask that you stay home and contact your doctor or UCM. The current guidance is to call before going to a doctor’s office.  UCM has communicated that they are preparing for an increase in the number of calls and are making arrangements for pick up or mobile testing for people.

I am asking that all employees and individuals supported by The Arc cooperate in taking steps to reduce the transmission of communicable diseases in the workplace.  Employees and individuals are reminded of the following.

  • Wash your hands frequently with warm soapy water for at least 20 seconds
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash
  • Avoid people who are sick with respiratory symptoms
  • Clean frequently touched surfaces / shared items within the household
  • The flu is still the most prevalent concern, if you haven’t gotten a flu shot –consider getting one.
  • Even if you are not sick, stop sharing personal items, food, phones etc

The information on COVID-19 is ever-evolving; the guidance from The Arc NY and OPWDD to formulate a response to control the transmission of COVID – 19 is updated daily.   We will continue to update our information as it comes in.

We will be posting information to our www.renarc.org website as information becomes available.

Please do not hesitate to reach out should you have any questions.


Donald J. Mullin

Chief Executive Officer


For general information regarding the Coronavirus please see this page


If you have traveled in the last 14 days here is a resource for important information