Program Philosophy

It is the intent of The Arc of Rensselaer County to move from a systems driven approach to a person centered approach to delivering supports and services to individuals with intellectual disabilities in the community. Operating from a person centered perspective, The Arc works with each individual to tailor a set of supports and/or services. The objective is to assist each individual realize full citizenship in their community of choice.

We seek to discover the needs, wants, and capabilities of each person and to respond with complimentary supports that facilitate community inclusion. We are frequently asking "What do you want?" in an effort to encourage individuals to assume a lead role in making decisions relating to all areas of their lives.

We see planning as a time to build teams of caring and committed people as a primary way to successfully implement plans, as opposed to a process that reinforces program boundaries. An effort will be made to develop a team that reflects the natural diversity of the community beyond human service membership. The plan will be flexible, learning oriented and responsive to each individual situation and our roles will be dictated by individual need rather than program orientation. Each planning process will be managed by a facilitator who is skilled in managing meetings and group dynamics; addressing conflicts; and building collaborative relations among persons with disabilities, their families/advocates, and staff. The person centered plan provides a focused communication and defines a set of roles and responsibilities that support individuals in their choice of life style.

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Testimonials and Success Stories

In November of 2004 I broke my leg and taking care of my then 24 year old son was a huge challenge. He had multiple needs, which required me to be physically fit to manage him. My husband was working full time and couldn't take time off and my other three children were grown and out on their own. Sandy VanEck heard of my plight and organized a wonderful group of people from The Arc office and residential programs to come in and help take care of Jimmy. Sandy also arranged for grant money so people could be paid for their generosity. It was simply wonderful seeing such caring people and I made many new friends. The Arc will always have a special place in my heart.

–Diane Dearborn, Parent

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Compliance Notice

If you want to report any situation that you think represents Medicaid fraud within the agency, please call the Corporate Compliance Hot Line at 518-687-1395

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